Suddenly Sorted
What Sally does for youAll plansOwner & managers

How do I check in with everyone booked tomorrow, in one go?

Switch on Check in with tomorrow's customers and Sally drafts a single message for tomorrow's bookings each afternoon. You read it, untick anyone you'd rather not message, and tap approve. It's email only, and nobody is ever sent it twice.

2-minute read Checked against the app · 6 Sep 2026 Desktop and phone

Where it lives

The switch shows under SettingsBooking settingsReminders & follow-ups as Check in with tomorrow's customers. It's off by default, and its Change in Sally's rules button takes you to the same switch on the Sally page, where her other sending rules live. The drafts themselves land on the Sally page under To review, tagged Confirm tomorrow.

Your dashboard · Sally page · To reviewDrawn from the live UI · sample salon
1: Sally in the left menu. 2: the batch draft with its shared template and the checklist of tomorrow's customers.

Turn it on and approve a batch

  1. Flip the switch on

    Under Reminders & follow-ups, click Change in Sally's rules and turn on Check in with tomorrow's customers. Changes there save on their own.

  2. Wait for the afternoon draft

    Each afternoon Sally gathers everyone booked for tomorrow, however the booking was made, and writes one message.

    You'll see: a Confirm tomorrow card on the Sally page, with a count of how many customers it covers.
  3. Edit, untick, approve

    Adjust the shared wording if you like; {name}, {service} and {time} fill in per customer. Untick anyone you'd rather not message, then tap Approve and send.

    You'll see: the card move to Done, and each ticked customer receives their own email.

Why use it when you have reminders

Automatic reminders are logistics: a system note that lands in an inbox so fewer people forget. This is your salon touching base in your own words, with you reading every message first. It also catches every booking for tomorrow, including the phone call you jotted in and the old booking made months ago, because it works from the calendar, not from how the booking arrived.

  • One draft, many customersEdit once
  • Untick anyoneOne tap
  • Approve onceThen it sends

What it won't do

Honest by designSally only drafts. Nothing is sent until you approve, and a customer is never confirmed twice for the same day. It's email only, so anyone without an email on file is skipped and shown unticked in the list.
Plan noteAvailable on every plan. It's separate from your SMS allowance because it never sends texts.

Common questions

What time does the draft appear?

Early afternoon, your local time, so you have the rest of the day to look it over. If nobody is booked tomorrow, no card is made.

Can I change the wording permanently?

Edit the template on the card before you approve; Sally reuses your last edit as the starting point next time.

A customer replied to the email. Where does that go?

Replies come to your business email address, the one under Business details, not into the chat inbox.

Still stuck on this?

Tell us which day's batch you're looking at and what you expected to see. We'll check the switch and the draft's send log.

Send us a message
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