What do you need a hand with?
Short, plain-English guides for running Sally. Most answers take under two minutes.
New here? Four steps to your first booking
Full setup guide
Step 1 · 3 minSet up from your Google listingSign up, build your free website from your Google listing, and check what Sally already knows.Do this first
Step 2 · 3 minGet your booking link out thereWhere the link and QR code live, and how to put them in your Instagram bio and Google profile.Your booking page
Step 3 · 2 minCheck your hours are rightSally only offers times inside your opening hours, so split shifts, breaks and holidays go in here.Opening hours & holidays
Step 4 · 2 minAsk Sally how it's goingOnce bookings land, ask her “how many bookings this week?” and she answers from your real diary.Ask Sally about your business
Most-read guides
Where owners land first
Getting startedFour short steps from a new account to a real booking in your calendar.Setting up · 3 min
Deposits & pay-to-holdAsk for a refundable deposit on your bigger services. Connect Stripe; money goes straight to you.No-shows & deposits · 3 min
No-shows & auto-holdMark a no-show in one click. Repeat offenders get a badge and their next booking is held for you.No-shows & deposits · 3 min
Reminders & what SMS costsEmail is unlimited; texts are metered per plan. Where to turn reminders on and when they go.No-shows & deposits · 3 min
Ask Sally about your business“How many bookings this week?” answered from your real diary, no reports to open.What Sally does · Pro · 2 min
Using the calendarDay, Week, Month and List views, drag to reschedule, and how to block off time.Bookings & calendar · 3 min
Browse by topic
34 guidesSetting up
- Getting started
- Switching from Fresha, Timely or Kitomba
- How it works
- Your dashboard home
- Services, durations & booking rules
- Opening hours & holidays
- Your free website
- Your booking page & link
- Add a “Book” button on Google
- Bookable by AI assistants
- Add the widget to your website
- Customise your widget
Bookings & calendar
No-shows & deposits
What Sally does for you
Clients & team
Plans, billing & fixes
No guide matches that yet. Try another word, or send us a message and a person will point you to the right place.
Still stuck?
Message us and a real person in New Zealand replies, usually within a day.
Tell us what you were trying to do and what happened. Include your business name and we'll look at your setup directly.
Quicker than reading
Ask Sally inside your dashboard
Open Sally in the left menu and type “how do I add a deposit?”. She points you to the right setting, or does it with you.