Get started
How it works
The whole booking flow end to end — from a customer's chat to a booking in your calendar.
How we compare
How Suddenly Sorted stacks up against Fresha, Timely and Square Appointments for NZ businesses.
Getting started
From sign-up to going live: set up your assistant, embed it, and start taking bookings.
Your dashboard home
Your daily command centre: today at a glance, what needs you, and Sally on tap.
Connect Google Calendar
Bookings pushed straight into Google, and your existing Google events block availability.
Embed the widget
Add the chat widget to your site, or share your hosted booking page and QR code.
Your booking page (no website)
Get a shareable booking page for your Instagram bio or Google profile — no website needed.
Your free website
No website? We build you a real, bookable one — hero, services, gallery & reviews — from your Google listing, free.
Services, durations & booking rules
Set each service's price, duration, cleanup time, minimum notice and booking note — and shape exactly what customers can book and when.
Customise your widget
Upload a logo and avatar, set your colour, name your assistant, and pick light or dark.
Day-to-day
Using the calendar
Day/Week/Month/List views, drag to book or reschedule, block off time, and add bookings by hand.
Managing bookings
Statuses, filters, custom date ranges, bulk confirm/cancel/export, and the density toggle.
No-shows & auto-hold
Mark a no-show in one click; repeat offenders get a ⚠ badge and their next booking is auto-held for your approval — no charges, just a heads-up.
Deposits & pay-to-hold
Ask for a refundable deposit to lock in a booking, on the booking page and in the chat. Connect Stripe, set it per service; money goes straight to you, we take no commission.
Confirm to hold
Hold the slot with no payment — the customer taps one link to keep it, and unconfirmed holds open back up automatically.
Clients & records
Client profiles, visit history, private notes, and recognising returning customers.
Opening hours & holidays
Set your weekly hours, add split shifts and breaks, and see NZ public holidays on your calendar.
Self-serve bookings
One secure, passwordless link lets customers manage all their bookings — reschedule, cancel or rebook — with no phone calls.
Group & multi-service bookings
Book a party of mates, a mum-and-daughter combo, or one person's cut-then-colour visit — all matched to capable stylists and managed together.
Waitlist for full days
When you're booked out, customers can join a waitlist — and get emailed the moment a slot frees up.
Insights
See the bookings Sally captured after hours, how you're growing on the period before, and where the opportunity is — quiet windows, regulars to win back and top services.
Automation & AI
Reminders & confirmations
Unlimited email confirmations and reminders; SMS is metered with per-plan caps.
SMS consent & opt-outs
Every text carries a STOP opt-out; opt-outs are honoured automatically on every send.
Sally: your assistant's workspace
The Sally page: drafts waiting on your approval, what's already been sent, chats that didn't book, plus Teach and the settings that shape how Sally talks.
Google review requests
Automatically ask happy customers for a review the day after — and invite them to rebook.
Rebooking reminders
Sally drafts a warm "time to rebook" email when a regular is due — you review and approve, nothing auto-sends.
Confirm tomorrow's bookings
Sally drafts one friendly confirmation for everyone booked tomorrow, you edit, untick anyone, then approve. Nothing auto-sends.
Ask Sally about your business
On Pro, ask Sally about your own bookings, quiet days and top services — in plain English.
Assistant tone & reply length
Make it sound like you — Warm, Professional or Playful, and how much it says. With examples.
Account
Billing & plans
Free, Starter, Growth and Pro — what's included, the caps, and monthly vs annual pricing.
Refer & earn free months
Share your link: they get their first month free, and you get a free month when they take their first booking. Every plan, no cap.
Your team
Invite staff with their own login, set which services each person does, and manage seats per plan.
Troubleshooting & FAQ
Quick fixes and answers to the questions we hear most.
Still stuck?
Our team is in New Zealand and happy to help. We'll get back to you by email.
Contact us