Where it lives
Open your dashboard and look for Sally at the bottom of the left menu. It's a small card with a question box in it. On your phone, Sally is the sparkle in the middle of the bottom bar. The same page holds her drafts waiting for your approval and the box where you ask her things.
Ask your first question
Click into the question box at the bottom of the Sally page
Or tap one of the suggested questions above it. They're the ones owners ask most.
Type your question the way you'd say it out loud
“How many bookings do I have this week?” works. So does “busy Saturday?”. No special wording.
You'll see: a one-paragraph answer with the actual numbers, and usually a follow-up she can do for you.Keep going, or hand her the follow-up
If she offers “want me to draft a message to your quiet-day regulars?”, saying yes puts a draft in your approval list. Nothing is sent until you approve it.
Good questions to ask
- “How many bookings do I have this week?”Counts from your calendar
- “Which day next week is quietest?”Compares open slots
- “What's my most-booked service this month?”From completed bookings
- “Who are my regulars I haven't seen in a while?”Clients past their usual gap
- “How many enquiries came in after hours?”From your chat inbox
She reads the same bookings, clients and stats you see in your dashboard, so her answers match what's on your screen.
What she won't do
Common questions
Can my staff ask her too?
Managers can. Staff logins see their own day but not business-wide numbers. Roles are set under Team.
Does she see my Google Calendar events?
Only as busy time. She'll count them when working out quiet slots, but she won't read what they say. See Connect Google Calendar.
Her numbers don't match what I expected
Check the date range she used; she says it in the answer. If a booking is missing, it's usually still Pending under Bookings.
Still stuck on this?
Message us with what you typed and what Sally said. A person replies, usually the same day.
Send us a message