Where it lives
Bookable people are under Settings›Your business›Services & team. Each person has a name, a photo and short bio for your booking page, and a list of the services they do. Logins are under Settings›Account›Who can sign in: how many seats your plan includes, who holds one, and the invite box. Keeping the two apart means you can put a contractor on the booking page without giving them your dashboard, and give a receptionist the dashboard without customers being able to book her.
Add someone customers can book
Open Services & team and add the person
Give them a name, and a photo and one-line bio if you like. Both show on your booking page, which noticeably lifts trust with new customers.
Decide what they do
Everyone starts with Does all services on. Switch it off to pick from the service chips; tap each one this person performs.
You'll see: Sally and the booking page only offer this person for those services, and never show their times for a service they don't do.Save changes
Their hours follow your opening hours unless you set a personal roster. Someone off sick? Mark them out from the calendar and reassign their day in one pass.
Give someone a login
Open Who can sign in and type their email
Add their first name if you like, then Send invite. The card shows how many logins your plan includes: 1 on Free and Starter, 5 on Growth, unlimited on Pro.
They accept from the email
They click the link, enter their email and get a one-time code. No password to create or remember. Every login is its own; nobody shares yours.
You'll see: them listed as Staff with a Remove link beside their name.Promote, or remove, from the same list
You can make a staff login an Owner, or step an owner back to staff; there must always be at least one owner. Remove is instant, even if they're signed in right now, so do it the day someone leaves.
What a staff login can see
| Staff can | Only the owner can |
|---|---|
| See the calendar and bookings | Change the plan, card and billing |
| Confirm, cancel and reschedule | Connect Google Calendar and Instagram |
| Add bookings and block off time | Edit branding, the widget and Sally's voice |
| Reply in the inbox and follow up | Invite, promote or remove logins |
Common questions
I added someone to Services & team but they can't sign in
That's expected. Being bookable and having a login are separate. Invite them under Who can sign in if they need the dashboard.
Do I need a login for a contractor who rents a chair?
Only if they'll manage bookings themselves. Add them under Services & team so customers can book them, and leave the login out; you stay in control of the desk.
The invite email didn't arrive
Ask them to check junk, and confirm the address you typed. You can resend from the list. Invites expire after a few days, so send a fresh one if it's been a while.
Still stuck on this?
Tell us the person's email and which list you're trying to add them to. We'll check the seat count and the invite.
Send us a message