You don't have to share one password. Invite each team member by email and they get their own secure sign-in — with access to the day-to-day, but not your billing or settings.
Invite a team member
Open Team
Go to Settings ▸ Team logins. You'll see how many logins you've used and how many your plan includes.
Enter their email
Type your staff member's email (and optionally their first name) and click Send invite.
They accept & sign in
They get an email invite. When they click it and enter their email, we send a one-time code — no password to create or remember.
What team members can & can't do
Staff logins are scoped so your team can run the day without touching anything sensitive.
| Team members can | Only the owner can |
|---|---|
| See the calendar & bookings | Change the plan & billing |
| Confirm, cancel & reschedule bookings | Connect integrations (Google Calendar) |
| Add bookings & block off time | Edit branding, logo & widget settings |
| Follow up with customers | Invite or remove team members |
Choose which services each team member does
Not everyone does everything. You can tell Suddenly Sorted exactly which services each person performs, so a customer can never book someone for a treatment they don't do — and availability only ever shows staff who can actually do the job.
Open a team member
In Settings ▸ Staff & services, open the person you want to set up.
Turn off “Does all services”
Every staff member starts with Does all services switched on. Switch it off to pick their skills.
Tap the services they do
A set of service chips appears — tap each one this person performs. Tap again to remove. That's it; it saves with the rest of their details.
Leave Does all services on for anyone who genuinely does everything (for example a sole operator, or a senior stylist) — you only need to set skills for the people who specialise.
Photos & bios
Each staff member can have a photo and a short bio (set them in Staff & services). They show on your booking page, so customers see the real people behind the booking — a small thing that noticeably lifts trust for new customers.
Roles & promoting an owner
Logins come in two roles: owner and team member. Owners see everything (billing, integrations, settings); team members get the day-to-day scope in the table above. You can promote a team member to owner — or step an owner back down — from the Team logins page. The only rule: there must always be at least one owner, so you can't demote the last one.
Someone off sick? You can mark a staff member out for the day from the calendar, and their bookings can be reassigned or cancelled in one pass.
How many logins do I get?
- Free & Starter — 1 login (the owner).
- Growth — up to 5 logins.
- Pro — unlimited logins.
If you're on Growth and try to invite a sixth person, you'll be prompted to upgrade. See Billing & plans for the full breakdown.
Remove someone's access
People leave — removing them is instant. On the Team logins page, find the person and choose Remove. Their login stops working immediately and the seat frees up for someone else.