Where it lives
Opening hours live under Settings›Booking settings›Rules & timing. There's also an Opening hours quick card at the top of Settings that jumps straight there. They're the backbone of availability: Sally won't offer a time you're closed, your booking page only shows open times, and the calendar shades the hours you don't work.
Set your weekly hours
Switch on the days you're open
Flip each day's switch. Days left off are closed: Sally offers nothing and the calendar greys them out.
You'll see: closed days collapse to a single “Closed” line.Set the times for each open day
Set from and to. Different days can differ: late night Thursday, early close Saturday, whatever you actually run. Use Copy to other days to apply one day's hours across the week.
You'll see: the ranges on each row.Add a second range for lunch or a split shift
Click the + under a day and enter, say, 9:00 to 12:30 and 1:30 to 5:00. The gap is closed, so nobody can book your break.
You'll see: two ranges on that row, with the gap between them treated as closed.Save changes
Availability updates immediately on your booking page, in chat and on the calendar.
You'll see: a saved confirmation, and the new hours shaded on the calendar.
New Zealand public holidays
The calendar labels NZ public holidays in Day, Week and Month views so you're never caught out. They're informational: they don't close you, because plenty of salons trade on a public holiday. Closing for one? Block the day in the calendar, or switch that day off here for the week and back on after.
What it won't do
Common questions
Sally offered a time we're closed. Why?
Check the day's switch and ranges here first; a day left on with default hours is the usual cause. If the hours are right, the time was probably inside a range but you'd blocked it only in your head or in a Google Calendar that isn't connected.
Can I set different hours for a one-off week, like the week before Christmas?
There's no separate holiday schedule. Change the hours here for that week and change them back after, or keep your usual hours and add blocks in the calendar for the times you're closed.
Do my Google listing hours update when I change these?
No, they're separate. We pulled your hours from Google when you set up, but changes here stay in Suddenly Sorted. Update your Google Business Profile as well so customers see the same hours everywhere.
Still stuck on this?
Tell us the day and time Sally offered, or refused, and we'll check your hours with you.
Send us a message