Real visits aren't always one person, one service. Suddenly Sorted lets a customer book a whole party at once, or stack a couple of services into a single visit, and it quietly does the hard part for you: matching each service to a stylist who can actually do it and is genuinely free, in the right order, with the right gaps in between.
The three shapes it handles
A same-service group, all at once
Three mates all want a cut at 11am. The assistant or booking page reserves a chair for each person at the same time, each with their own stylist.
A mixed-service group, same time
Mum wants a colour while her daughter gets a cut, same slot, different people. Each person is matched to a stylist who's capable of their service and free at that time.
A multi-service visit, one person
One customer wants a cut then a colour, back-to-back. The two services are sequenced in the right order, and each can go to whoever's free and capable, even if that's two different stylists, with the right cleanup buffer between them.
What you see in your Bookings list
Grouped visits are easy to spot at a glance. A real party of people shows a green 👥 Group of N tag (with each person's seat, like · 1/3); a single person's stacked visit shows a terracotta 🔁 Visit: Cut → Colour tag, in the order the services run.
Click the tag to select the whole party or visit in one go, then confirm, cancel or export every member together from the bulk bar, instead of ticking rows one by one.
What you see on the calendar
On the Day and Week views, every chair in a group (and every leg of a stacked visit) appears as its own chip under the right stylist, so you can see exactly who's doing what and when. Grouped chips carry a 👥 glyph and a stacked visit carries a 🔁 glyph, each with a tooltip explaining what it belongs to.
How a customer books it
On your booking page, the "Who's coming?" step asks whether it's Just me or A group:
- A group lets them add a service for each person, so mum picks her colour and the daughter picks her cut, in the same visit.
- Just me can still add extra services as add-ons: pick a cut and a colour and they'll be booked back-to-back as one visit.
- "No preference" for the stylist lets the salon split the services across whoever's free and capable, so a busy day can still fit the visit in, even if that means two stylists.
The chat assistant can book the simple cases for you directly (a same-service group at one time) and hands the trickier mixed-service or back-to-back visits over to the booking page, where the per-person and add-on steps make them easy to get right.
The smart bits working for you
- It never double-books. Each service only lands on a stylist who can actually do it and is genuinely free at that time, so no two appointments fight over the same chair.
- Lead times are respected. If a service needs extra notice (say a colour that wants a patch test), the whole visit is held to the right earliest time rather than booked too soon.
- Buffers are automatic. The cleanup or turnaround time you've set between services is built into a stacked visit, so the second service doesn't start before you're ready.
- Manage it as one. Cancelling or rescheduling acts on the whole group or visit through the shared booking, so you can't accidentally leave half a party stranded.
Scenarios
- Same-service group: "Can my two mates and I all get a cut at 11?" → three chairs at 11am, one stylist each.
- Mixed-service group: "I'd like a colour while my daughter has a cut." → same slot, mum on a colour-capable stylist, daughter on another.
- Multi-service visit: "I want a cut and then a colour in the same visit." → cut first, colour straight after, sequenced with a buffer, even across two stylists if that's what's free.