The widget is a small chat bubble that sits in the corner of your site. Visitors tap it to ask questions and book, 24/7. You add it with one snippet.
Get your snippet
In your dashboard, open Embed widget. You'll see your personalised snippet (it already contains your business ID). Click Copy code. It looks like this:
<!-- Suddenly Sorted chat widget -->
<script>
window.SuddenlySortedConfig = {
apiUrl: "https://widget.suddenly.co.nz",
businessId: "your-business-id"
};
</script>
<script src="https://widget.suddenly.co.nz/widget.js"></script>
Where to paste it
Paste the snippet just before the closing </body> tag on your website. The dashboard includes step-by-step guides for the most common builders:
- Wix, Settings → Custom Code → Add Custom Code, place in Body, end, on all pages.
- Squarespace, Settings → Advanced → Code Injection → Footer. (Requires a Business plan or higher.)
- WordPress, use a plugin like WPCode or "Insert Headers and Footers", and paste into the Footer / before
</body>box. - GoDaddy Website Builder, add an HTML element and paste the snippet in.
- Shopify, Online Store → Themes → Edit code →
theme.liquid, paste before</body>.
After pasting, publish your site and the chat bubble appears. Use Try your assistant in the dashboard to test it first.
Quick-reply buttons
On the Embed widget page you can customise the tappable quick-reply buttons shown when the chat opens, up to four, each with a label and the message it sends. Leave them empty to use the defaults (Book now, Prices, Opening hours, Services).
No website? Share your booking-page link instead
You don't need a website at all. Every account gets a free hosted booking page, a dedicated link customers can visit to book.
- Share the link like
yoursalon.suddenly.co.nzin your Instagram bio, on Facebook, in your Google profile, or anywhere you post. - Set a custom URL to match your business (lowercase letters, numbers and hyphens).
- Print the QR code and pop it on your reception desk or business card.
Find it under Settings ▸ Business setup in the dashboard, where you can copy the link, set your custom URL, preview the page, and download the QR code.
yoursalon.suddenly.co.nz) for Instagram bios, QR codes and texts. They share the same assistant and calendar.
The "Book" tab — for customers who'd rather tap than chat
Some people want to talk to someone. Others just want to book and get on with their day. Where it's switched on, your widget shows two tabs at the top — Chat and Book — so the customer picks.
Book is a straight tap-through: service, stylist, time, details, done. No typing, no waiting for a reply. Stylist photos show on the picker, and a returning customer gets their usual offered first. There's a "Chat instead" link on every step if they change their mind.