More Google reviews mean more new customers find you. Suddenly Sorted emails each customer a friendly review request the day after their visit, and gently invites them to book their next appointment in the same email.
Turn it on
Review requests are available on Starter, Growth and Pro.
Find your Google review link
In Google Business Profile, copy your "Get more reviews" short link (it looks like https://g.page/r/…/review).
Paste it into setup
Go to Settings ▸ Business setup ▸ Google review requests, paste the link, and make sure the toggle is on.
Choose the send time
Pick what time of day (NZ time) the request goes out — we recommend mid-morning. Then Save changes.
How it works
- The day after a completed visit, the customer gets a short, friendly email asking for a quick Google review.
- The same email includes a "Book your next visit" button pointing to your booking page — so a happy review often turns into the next appointment.
- Each customer is only ever asked once per booking — no nagging.
- Cancelled and no-show bookings are skipped automatically.
Send one by hand
Want to ask a specific customer right now? Open the Bookings page, find their booking, and tap ⭐ Ask for review. It uses the same email — handy for a standout visit you want to capture straight away.