Suddenly Sorted
Setting upAll plansOwner & managers

What does the Home screen show me each morning?

Home answers one question, “what needs me today?”: your next appointment, a short ranked list of things only a human can do, and this week's numbers including what Sally booked after hours.

2-minute read Checked against the app · 6 Sep 2026 Desktop and phone

Where it lives

Home is the first item in the left menu and where you land when you sign in. On your phone it's the first tab in the bottom bar. Sally herself is a separate page, Sally, further down the same menu (the sparkle in the middle of the phone bar), not a bubble floating over Home.

Your dashboard · HomeDrawn from the live UI · sample salon
1: Home in the left menu. 2: the Needs-you list, ranked so the most useful job is first. Names and numbers are a sample salon, not yours.

Clear your morning in three moves

  1. Read the top of the page

    It greets you by name and shows the shape of your day: your next appointment with a countdown, the rest of today's list, and whether anything is still waiting to be confirmed. If today is empty it offers a Share booking link button instead.

    You'll see: one line that tells you where you stand.
  2. Work down the Needs-you list

    Each row is something only a person can do: approve messages Sally drafted, confirm pending bookings, or nudge regulars due to rebook. Click a row and you land on exactly those items, already filtered.

    You'll see: the row disappear once it's done. When there's nothing left it says you're all caught up.
  3. Glance at this week's numbers

    Bookings, revenue and the one owners like most, bookings captured after hours: the appointments Sally took while you were closed, asleep or with a client. For the full picture, open Insights.

    You'll see: a compact strip of this-week figures beside your day.

Booking alerts on your phone

You can have Suddenly buzz your phone when something happens, so you're not refreshing between clients. When it's available, Home shows a Booking alerts on this device banner with a Turn on button; we never ask for permission uninvited. Manage it later under SettingsPush notifications on this device.

  • New bookingsIncluding group bookings
  • Callbacks and enquiriesSomeone left their details
  • CancellationsSo you can fill the gap
  • Your morning summary7am, skipped on empty days

All four are on to start with; switch off any you don't want. Alerts are per device, so turn them on for your phone and laptop separately. Both appear under Notifications with the option to remove one.

What Home won't do

Honest by designHome never sends anything itself. Approving a draft from the Needs-you list is the send. The numbers are live from your bookings, so if one looks wrong the fix is the booking, not the dashboard.
Plan noteHome, the Needs-you list and phone alerts are on every plan. Sally's drafted messages and after-hours DM answers depend on your plan. Compare plans.

Common questions

Why don't I see the Turn on alerts button on my iPhone?

Apple only allows alerts once the app is on your Home Screen. In Safari tap Share, then Add to Home Screen, open Suddenly from that icon, and the banner appears.

The Needs-you list is empty. Is something broken?

No. It only lists jobs that genuinely need a human. An empty list with “you're all caught up” means Sally has nothing waiting on you.

Can my staff see Home too?

Managers see the same Home. Staff logins see their own day and next appointment but not business-wide numbers. Roles are set under Team.

Still stuck on this?

Tell us what you expected to see on Home and what you got, and we'll sort it.

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